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Refund & Cancellation Policy

Effective Date: April 2026

Overview

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At Inner Exodus, we honor both your time and ours. This policy is designed to create clarity, fairness, and mutual respect when booking meditation sessions, coaching, and events.

By booking a session or service, you agree to the terms outlined below.

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Session Bookings

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All meditation sessions, coaching sessions, and events must be booked in advance through our website.

Payment is required at the time of booking to reserve your spot.

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Cancellations & Rescheduling

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Standard Policy

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  • Cancellations or reschedule requests must be made at least 24 hours in advance of your scheduled session.

  • Requests made within this timeframe are eligible for a full reschedule or account credit.

 

Late Cancellations

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  • Cancellations made less than 24 hours before the session are non-refundable.

  • These sessions may not be rescheduled or credited.​

 

No-Shows

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  • If you do not attend your scheduled session, it will be considered a no-show.

  • No-shows are non-refundable and not eligible for rescheduling.​

 

Refund Policy

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Eligible Refunds

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Refunds may be issued under the following circumstances:

  • Duplicate bookings or billing errors

  • Technical issues on our end that prevent session delivery

  • Cancellation made within the allowed timeframe (if a refund is requested instead of rescheduling)

 

Non-Refundable Situations

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Refunds will not be issued for:

  • Late cancellations (under 24 hours)

  • Missed sessions (no-shows)

  • Change of mind after booking

  • Dissatisfaction based on personal expectations of experience or outcome​

 

Memberships & Packages (If Applicable)

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If you purchase a package, bundle, or membership:

  • All sessions must be used within the stated timeframe (if applicable)

  • Unused sessions are non-refundable unless otherwise stated

  • Packages are non-transferable unless approved by Inner Exodus

 

Workshops & Special Events

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  • Event purchases are non-refundable unless otherwise stated on the event page

  • If you cannot attend, you may request to transfer your spot to another participant (subject to approval)

  • In the event that Inner Exodus cancels or reschedules an event, you will be offered a refund or transfer

 

Technical Issues (Online Sessions)

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If you experience technical issues joining a session:

  • Please contact us as soon as possible

  • If the issue is verified to be on our end, we will offer a reschedule or refund

  • If the issue is on the participant’s side, standard policies apply

 

Our Commitment

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Inner Exodus is committed to holding a supportive, respectful, and reliable space for all participants.

We understand that life happens, and we aim to approach each situation with fairness and compassion while maintaining clear boundaries that support the integrity of our offerings.

 

Contact Us

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If you have questions about this policy or need assistance with your booking, please contact us:

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Become a Member

You do not need to have everything figured out before you begin.
The only requirement for membership is a sincere desire to heal.

Receive meditation invitations, workshop and retreat announcements,
and resources to support your practice.
Community membership is free. Session prices are shown when you book.

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Get In Touch

Based in Tulum, Mexico
Tel: 303-956-2059
Email:
jeff@innerexodus.com

"Between stimulus and response there is space. In that space is our power to choose our response. In our response lies our growth and our freedom." -Viktor E. Frankl

© 2026 Inner Exodus® Meditation & Coaching Community.

All rights reserved.

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